Visualize Key Insights Visualize Key Insights
We have 5 key Insights that are illustrated by 2 GIF showing an operational demo.
The first 3 are :
-First contact resolution rate for Year to date
-First contact resolution rate for the first half of the year
-Days to close
The next 2 are :
-Average First response time by days of the week
-Average First Response time by Hours of the day
Visualize Key Insights 5
Visualize Key Insights
We have 5 key Insights that are illustrated by 2 GIF showing an operational demo.
The first 3 are :
-First contact resolution rate for Year to date
-First contact resolution rate for the first half of the year
-Days to close
