Visualize Key Insights 5

   Visualize Key Insights         


We have 5 key Insights that are illustrated by 2 GIF showing an operational demo.

The first 3 are   :

-First contact resolution rate for Year to date

-First contact resolution rate for the first half of the year

-Days to close 



The next 2 are :

-Average First response time by days of the week

-Average First Response time by Hours of the day






       

  

Visualize Key Insights 5

   Visualize Key Insights         


We have 5 key Insights that are illustrated by 2 GIF showing an operational demo.

The first 3 are   :

-First contact resolution rate for Year to date

-First contact resolution rate for the first half of the year

-Days to close 



The next 2 are :

-Average First response time by days of the week

-Average First Response time by Hours of the day